Shipping
We have a flat shipping rate of $10 to all of New Zealand. Any exchanges that need to be posted again will be charged another $10 shipping fee.
We also offer free instore pick up from our physical store:
74 The Strand
Whakatane.
Exchanges
While we don't offer refunds we do offer exchanges on full price items only (please see sale section below in regards to sale items), if there isn't another item you wish to exchange for we are happy to give store credit voucher. Any item exchanged must be in original condition, unworn with tags attached.
Please feel free to call us on 027 782 2395, email jeanpete2021@gmail.com or message via our facebook page https://www.facebook.com/jeanandpetenz/ if you have any questions about items we are there to help :)

Sale Items
We do not offer returns or exchanges on sale items so please choose carefully & feel free to call us on 027 782 2395, email jeanpete2021@gmail.com or message via our facebook page https://www.facebook.com/jeanandpetenz/ if you have any questions about items we are there to help :)

Product Availability
Please Note the Following: All items are subject to availability. You will be informed ASAP if the goods you have ordered are not available. We have a physical store which shares the stock inventory so if an item in our physical store is purchased and sold the same time an order for the item online is processed then the online item will not be available. In this case we will inform you as soon as possible and do our best to fulfil the order, cancel the order or help in any other way we can. 

Laybuy
Laybuy online—pick your items, pay by Laybuy interest free spread over 6 weeks.
Get it now, pay in 6: Take your purchase now, and pay it in 6 automatic weekly payments on the day of your choice.
No sign up fees, no interest: Only pay the price of your purchase, when you pay your instalments on time. A late fee may be applied for missed payments.
Easy account set up: Create an account in a few easy steps and we'll perfom an instant credit check to verify your details and apply your Laybuy limit.
The Laybuy payment is in the payment area.
For more information visit  https://www.laybuy.com/nz/how-it-works